Without a continuous flood of qualified computer and network support staff, commerce in Great Britain (and around the world) would inevitably be drawn to a standstill. We have an on-going requirement for men and women with technical ability to support both users and the systems they work with. The world's desire for such qualified and commercially astute individuals is consistently on the grow, as industry becomes vastly more computer dependent.

One area often overlooked by trainees weighing up a particular programme is that of 'training segmentation'. This is essentially the method used to break up the program for delivery to you, which makes a huge difference to where you end up. Training companies will normally offer some sort of program spread over 1-3 years, and courier the materials in pieces as you pass each exam. This sounds reasonable until you consider the following: What happens when you don't complete every single exam? What if you don't find their order of learning is ideal for you? Due to no fault of yours, you may not meet the required timescales and not receive all the modules you've paid for.

To avoid any potential future issues, it's not unusual for students to make sure that every element of their training is posted to them in one go, with nothing held back. You can then decide at what speed and in which order you want to work.

An effective training program should have accredited simulation materials and exam preparation packages. Don't go for training programs relying on non-official exam preparation questions. Their phraseology is often somewhat different - and often this creates real issues in the actual examination. Clearly, it's very important to ensure that you are completely prepared for your final certified exam before taking it. Revising 'mock' exams logs the information in your brain and helps to avoid thwarted exam entries.

Finding your first job in the industry sometimes feels easier to handle if you're supported with a Job Placement Assistance program. With the massive need for more IT skills in this country at the moment, it's not necessary to make too much of this option though. It really won't be that difficult to find your first job once you're well trained and qualified.

You would ideally have advice and support about your CV and interviews though; and we'd recommend any student to update their CV as soon as they start a course - don't put it off for when you're ready to start work. Being considered a 'maybe' is more than not being regarded at all. Often junior support roles are offered to people (who've only just left first base.) In many cases, a specialist independent regional recruitment consultancy - who make their money when they've found you a job - is going to give you a better service than a division of a training company. Also of course they should be familiar with the area and local employers better.

A good number of men and women, it seems, put a great deal of effort into their studies (for years sometimes), only to give up at the first hurdle when trying to get a good job. Sell yourself... Do everything you can to put yourself out there. A job isn't just going to bump into you.

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